What are the steps to check if internet is not working?

Checking if your internet is not working involves a series of steps to identify the source of the problem. Here's a basic checklist you can follow:

1. Check Connectivity on Other Devices: First, determine if the issue is isolated to one device or affects multiple devices. Try accessing the internet from other devices such as smartphones, tablets, or another computer.

2. Restart Your Device: Sometimes, a simple restart can resolve connectivity issues. Reboot your computer, smartphone, or tablet to see if this resolves the problem.

3. Check Modem and Router: Ensure that your modem and router are powered on and that all cables are securely connected. If necessary, try power cycling your modem and router by unplugging them, waiting a few seconds, and then plugging them back in.

4. Check for Service Outages: Visit your internet service provider's website or social media accounts to check for any reported outages in your area. They may also have a customer service hotline you can call to inquire about service interruptions.

5. Check Network Settings: Verify that your device is connected to the correct Wi-Fi network and that the network settings are configured correctly. Make sure that airplane mode is turned off if you're using a smartphone or tablet.

6. Run Network Troubleshooter: Many operating systems have built-in network troubleshooters that can help diagnose and fix common connectivity issues. Run the network troubleshooter on your device to see if it can identify any problems.

7. Check Firewall and Security Software: Sometimes, security software or firewall settings can interfere with internet connectivity. Temporarily disable any security software or firewall settings to see if this resolves the issue.

8. Check IP Configuration: Ensure that your device is configured to obtain an IP address automatically (via DHCP) if you're using a dynamic IP address. If you're using a static IP address, make sure the IP configuration is correct.

9. Reset Network Settings: As a last resort, you can reset your device's network settings to their default configurations. Keep in mind that this will remove any saved Wi-Fi passwords and other network configurations.

10. Contact Your Internet Service Provider: If none of the above steps resolve the issue, it's possible that there's a problem with your internet service provider's network. Contact your ISP's customer support for further assistance.

By following these steps, you should be able to identify and resolve most common internet connectivity issues.